Privacy Policy

Privacy Policy – RuyaAI

Effective Date: 30-09-2025

Introduction

At RuyaAI, we are fully committed to protecting our users’ privacy. This Privacy Policy explains, in clear and transparent terms, what data we collect, why we collect it, how we secure it, and what rights you have regarding your personal information.

1. Data We Collect

Email Address: Used solely for account creation, login, password recovery, and essential communications.
Name (Optional): You may provide a name during registration (it does not have to be your real name) to personalize your account.
Dream Interpretation Session Inputs: Such as age, gender, marital status or other contextual answers entered during a session to improve the accuracy of the interpretation. These inputs are used only within the session and are not permanently stored unless you explicitly save them in your profile.
Subscription or Credit Purchases: Basic payment metadata (transaction ID, plan/credit type) as provided by the payment processor to deliver your credits; RuyaAI does not store or process card details directly.

2. Data We Do Not Collect

We do not collect device type, operating system details, or IP addresses beyond what is strictly necessary for security and fraud prevention.
We do not track your browsing activity outside our platform.
We do not permanently store your dream session content unless you choose to save it in your account.

3. How We Use Your Data

To create and manage your account.
To deliver and personalize the dream interpretation service (including optional name and preferences).
To process and credit your purchased points/subscriptions.
To send you important service updates or optional notifications (only if you opt in).
To comply with legal and regulatory obligations, including fraud prevention.

4. Data Security

Email addresses and passwords are encrypted at rest and in transit.
We implement industry-standard security measures (TLS, hashed credentials, limited access).
Only you (and authorized system processes) can view your account data.
In the unlikely event of a data breach, we will notify affected users promptly as required by law.

5. User Rights

Access: View the personal data stored in your account.
Correction: Update your email or display name.
Deletion: Permanently delete your account and associated data at any time.
Opt-out: Unsubscribe from marketing emails or push notifications.
Data Portability: Request a copy of your personal data in a portable format.

To exercise these rights, contact us at support@ruya-ai.com.

6. Children’s Privacy

Our service is intended for users aged 16 and older. If we learn that a child under 16 has created an account, we will delete their data immediately. Parents or guardians may contact us to request deletion of a child’s information.

7. External Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites and encourage you to review their policies separately.

8. International Transfers

Data may be stored on secure servers located outside your country of residence. We ensure appropriate safeguards are in place for such transfers.

9. Policy Updates

We may update this Privacy Policy from time to time. Significant changes will be communicated via the website or by email. Continued use of the service after updates constitutes acceptance of the revised policy.

10. Contact Us

For questions about this Privacy Policy or your data rights, please contact:
📧 ruyaai@ruya-ai.com
🌐 https://ruya-ai-website.web.app

This website/application is owned and operated by Hazem Al-Shamaileh Design Establishment – Ruya (RuyaAI).